Microsoft CRM Consulting

redware research ltd provides specialist CRM consultancy, data migration, customisation, and implementation skills as well as software to integrate CRM with Sage accounting, SMS text messaging and company credit checks.

We specialise in integrating accounting systems with Microsoft CRM and often work alongside your software supplier. We have project managed or assisted in several Microsoft CRM implementations during the 18 months some of which are described in our case studies:

A russian bank benefited from our implementation of a MFiD compliance and document management system for customer classification. We implemented the system in ten days and rolled out internationally within six weeks.
A North London retail organisation has 40 salespeople quoting customers from a database of 10,000 products each with three price breaks. We integrated their product database with CRM and provided our SYNC integration software to upload invoices from CRM into Sage Line 50.
A sussex telecommunications company has 14 salespeople using predictive dialing to make outbound calls to thousands of prospects with a customised diary system for booking appointments for a team of field sales representatives. This project involved a complex data migration involving over twenty custom tables with several hundred thousand sales records uploaded.
An Oxfordshire technology company benefited from our project management of their implementation which included SYNC integration with Sage MMS.
We helped a Bath training company migrate 15 years of historical data from an existing sales and marketing system into CRM with SYNC Sage Line 50 integration.
We created a set of sophisticated sales pipeline reports for a London direct marketing company.

Our principal consultant is Stamati Crook and you can download his curriculum vitae here in html, pdf, or word format.

Please call us on 0845 3010 444 or ask your software supplier to call us to see how we can help in satisfying your requirements quickly and efficiently.